Job Order #1788

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Posted Date: 8/15/2017
Job Category: Engineering - Sales Engineer
Position Title: Solutions Engineer
Salary Range: BOE
Location: New York, New York, USA
Desired Skills:
Description: Solutions Engineer-Life Sciences
Location: New York, NY
 
Our client is a rapidly growing start-up company with a vision to revolutionize the way world-leading companies make decisions based on big data analytics and insights.
They are looking for a talented and business-minded Sales Engineer to join their growing team and be the primary technical resource in setting up client engagements.  The Sales Engineer will be responsible for actively driving and managing the scoping and evaluation stage of the sales process. He/She will do so by working in conjunction with the Sales and Customer Success teams as the key technical advisor to execute product customization and deployment. 
The Sales Engineer must be able to clearly articulate technological capabilities, product fit, and business value to executive business users.  This is a great opportunity to be part of a dynamic team, as well as work for a company that is building the infrastructure of the future.
 
Responsibilities
· Team with the Enterprise Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity
· Oversee the adoption, optimization, and integration of products within customers’ business infrastructure
· Work closely with Sales to identify revenue opportunities through the upsell of new services and contract renewals
· Evangelize new product features & provide customer feedback to product management and engineering groups
· Assist the Customer Success team with the post-sales technical process: installation, deployment, training, technical check-ups, and escalation management
· Ensure timely resolution of customer issues by coordinating support responses
· Maintain a deep understanding of the customer’s business as well as their technical environment
· Proposal preparation
· Support and contribute to marketing activities such as blogging, articles, white papers and web content
· Serve as the primary contact and advisor for customers throughout the sales cycle 
 
Requirements
· Min 5 years’ experience working for a pharma or medical device companies in new product development roles or consulting experience to the pharma or the medical device industries related to new product development activities 
·  Proven knowledge in one of the following industries: Pharma, Biotech, Medical Devices or healthcare IT
·  MSc  in Life Science related  fields, MBA- advantage
·  Experience with sales to VP & C-Level - an advantage
·  Business or management consulting experience with a known consulting firm - an advantage
·  Willing to travel up to 50% of the time


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